Last Updated: November 31, 2024
Thank you for choosing luma! This Privacy Policy outlines how luma LTD ("luma," "we," or "our company") collects, uses, shares, and manages your personal information when you access or use our platform. This includes our apps, websites, software, and related services available on various devices or systems covered under this policy.
By using our platform, you agree to this Privacy Policy. If you do not agree, please discontinue use of the platform.
1. Information We Collect
We collect information about you through the following methods:
A. Information You Provide
● Account Details: Username, password, email, phone number, profile information, date of birth (if required), and uploaded media.
● User Content: Photos, videos, comments, live streams, hashtags, and metadata like timestamps or location.
● Messages: Content of messages exchanged on the platform.
● Clipboard Data: With permission, we may access clipboard content (text, images, videos).
● Transaction Details: Payment information, billing data, and delivery addresses.
● Contact Sync: Names, phone numbers, and email addresses if you sync contacts to identify users on the platform.
● Identity Verification: Documents or information needed to confirm your age or identity for specific features.
● Surveys and Promotions: Data shared during surveys, contests, promotions, or events.
B. Information Collected Automatically
● Usage Data: Content viewed, ads interacted with, browsing history, and platform activity.
● Inferred Details: Interests, age, and gender inferred from your platform activity.
● Device Information: IP address, device type, operating system, carrier, language, and screen resolution.
● Location Data: GPS or IP-based location information (with permission).
● Media Metadata: Data from uploaded media, used for effects or moderation.
● Cookies and Tracking: Tools for monitoring activities, improving services, and delivering ads.
C. Information from Third Parties
● Linked Accounts: Public profile information from connected accounts like Google or Facebook.
● External Sources: Data from advertisers, partners, or affiliates to enhance content and ads.
● Mentions by Others: Your details in messages, tags, or feedback from other users.
D. Data Protection for Minors
Our platform is not intended for users under 13. If such data is discovered, it will be deleted promptly. Users aged 13-18 must have parental consent. Concerns can be reported to us at medadpublishing1@gmail.com.
2. How We Use Your Data
We process your information to:
● Deliver requested services or features.
● Manage payments and transactions.
● Personalize content and advertisements.
● Improve the platform based on feedback.
● Enhance security and prevent unauthorized activities.
● Notify you about updates, promotions, or changes.
● Provide tailored experiences based on location or preferences.
● Verify identity or age for restricted features.
● Support messaging and content sharing.
3. How We Share Your Data
We may share your data in the following cases:
● Partners: Linked accounts like Facebook or Google.
● Service Providers: Hosting, processing, or operational support from third parties.
● Advertising and Analytics: For targeted ads and performance improvements.
● Affiliates: For internal administrative purposes.
● Legal Compliance: To meet legal requirements or protect rights.
● Public Sharing: Publicly shared content may be visible to others.
● Business Transactions: During mergers, acquisitions, or asset sales.
● Merchants: To facilitate requested services or transactions.
4. Data Storage
Personal data may be stored on servers in locations like Singapore, Malaysia, Ireland, and the U.S. to ensure smooth operations.
5. Your Choices
You have control over your data, including:
● Access and Edit: Update your profile or content anytime.
● Privacy Settings: Adjust visibility of content and interactions.
● Account Deletion: Delete your account or content when desired.
● Cookie Management: Customize cookie settings in your browser.
● Ad Preferences: Modify ad settings via device or browser options.
6. Data Protection
We use technical and organizational measures to safeguard your data. However, no system is entirely secure, and online data transmission carries risks. For third-party links or services, review their privacy policies.
7. Data Retention
We retain data as long as necessary to:
● Provide services.
● Meet legal or regulatory obligations.
● Protect platform integrity.
Retention periods depend on the type and purpose of data collected. Content violating terms may be removed, though related data may still be stored for compliance.
8. Policy Updates
We may update this Privacy Policy periodically. Changes will be noted in the “Last Updated” date or communicated appropriately. Continued use of the platform indicates acceptance of updates.
9. Subscription Policy
● After payment confirmation, subscription fees will be deducted from your Google Play account.
● Manage subscriptions or auto-renewal settings in your account settings. To cancel auto-renewal, disable it at least 24 hours before the current subscription period ends.
Subscription Plans:
1. Flexible VIP tiers:
○ $1.5 per month (monthly plan)
○ $3.2 per month (3-month plan)
○ $6.0 per month (6-month plan)
2. Prices vary by country. Deductions occur 24 hours before subscription expiration, with automatic renewal upon successful payment.
10. Contact Us